Global Telecom Exchange Virtual Receptionist and Queues

Virtual Receptionist

• We provide professionally recorded greetings for all incoming calls

• We develop with you the prompts for your callers to hear to route your calls effectively

• Sample Greeting - Thank your for calling (your company) press 1 for sales, 2 for service, 3 for billing.

• We set up call groups or queues to organize your company call flow and departments

• We provide customized hold music or recorded messages for your customers

• Robust reporting of employee activity

• Recording of all calls.