

Virtual Receptionist & Queues
Global Telecom Exchange Virtual Receptionist and Queues

Virtual Receptionist
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We provide professionally recorded greetings for all incoming calls
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We develop with you the prompts for your callers to hear to route your calls effectively
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Sample Greeting - Thank your for calling (your company) press 1 for sales, 2 for service, 3 for billing.
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We set up call groups or queues to organize your company call flow and departments
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We provide customized hold music or recorded messages for your customers
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Robust reporting of employee activity
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Recording of all calls.
